We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Please email us here in the first instance, or write to us at the practice, and the Operations Manager of Patient Services will deal with your concerns appropriately and timely.
More information can be found by downloading our complaints leaflet below and there is further information regarding complaints to the ICB by following this link.
https://www.cheshireandmerseyside.nhs.uk/contact/complaints/
Complaints Leaflet
